
First Friday Webcast Series
Transforming the Business Customer
Service Model Through Virtual Account Officers
Barlow Research releases its First Friday podcast! Listen as we discuss the adoption of virtual relationship management service models. The pandemic created a rush to find new ways for bankers and customers to work remotely. Featuring: Melissa Myers, Client Experience Manager, Corporate and Institutional Bank at PNC Bank, along with Megan Seitchik and Joel Mueller of Barlow Research Associates, Inc
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Since 1980, Barlow Research Associates, Inc. has been dedicated to providing in-depth market research for the commercial Financial Services sector. With a 90% client retention rate and enduring relationships with some of the largest financial institutions in the United States, Barlow has a finger on the pulse of the industry—and its customers.
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Featured Content

Podcast: Transforming the Business Customer Service Model Through Virtual Account Officers
August 2022 Video/Audio webcast is available. Free to licensed clients in MyBarlow or available for sale.

2022 Digital Account Opening Study
Barlow Research is excited to announce our newest addition to our digital account opening research!

Change Ahead!
Did you know that less than six middle market customers could equate to a potential $1 million revenue gain or loss to your bank?
Barlow Research’s Middle Market Banking Program provides the insights needed to drive your strategy and transformation initiatives.
Contact us to learn more.
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