Tom Durkin
Managing Director, Global Product Head of CashPro
Global Transaction Services
Bank of America
Tom Durkin leads the product management team for CashPro®, an award-winning banking platform that provides digital capabilities in transaction banking across payments, liquidity, foreign exchange, and trade and supply chain finance. The platform has enhanced data & servicing capabilities with an increasing focus on personalization. Available through multiple channels such as the mobile app, API, online and bank-to-client connectivity, CashPro supports 40,000 clients and 540,000 users around the world and regularly sets new records in terms of value and volumes of payments processed. In 2022, the platform processed $32 trillion in payment value while the mobile app saw $650 billion in payment approvals.
Durkin chairs the CashPro client advisory boards that were created to represent all client segments that use the platform including financial institutions, multinationals, commercial and small to medium sized enterprises.
Under Durkin’s leadership, CashPro has received recognition from several third parties, most recently:
• Impact Innovation Award for Product Development 2022 – CashPro Forecasting, Aite-Novarica Group
• Best Mobile Technology Solution for Treasury 2022 – CashPro QR Sign-In, Treasury Management International
• Celent Model Bank 2022 Award for Corporate Digital Banking, Celent
• Best Mobile Cash Management Software 2022 – CashPro App, Global
Finance magazine
• Best Cash Management Project for 2022 for CashPro Forecasting, The Asian
Banker
Durkin is an active member of the SWIFT community and is the bank’s representative on the SWIFT Corporate Advisory Group. He is a regular contributor at industry forums such as Sibos, AFP and EuroFinance, speaking on topics such as open banking, cybersecurity, digital technology trends, global payments standards and ISO XML.
Prior to joining Bank of America in 2007, Durkin worked at ABN AMRO North America for 16 years in a variety of roles within transaction banking including product management, client advisory, solution management and global implementation. Durkin has been a Certified Treasury Professional since 2000.