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Recent Analyst's Journal Articles:

Jul

17

2024

Analyst's Journal

Interest Exists for Real-Time Payments Among Small Businesses

By Youa Yang

It has been nearly one year since The Federal Reserve’s FedNow® service went live and...

Jul

10

2024

Analyst's Journal

New Middle Market Clients Place Greater Focus on Time, Credit and Guidance from their Bankers

By Megan Seitchik

The seismic collapse of SVB and Signature Bank has sent shockwaves through the financial industry...

Jul

3

2024

Analyst's Journal

Happy Independence Day from Barlow Research!

By Barlow Research

In honor of Independence Day, Barlow Research will be closed on Thursday July 4th, 2024. We hope you have a safe and enjoyable holiday. The next Barlow Analyst's Journal column will be published in our newsletter on Thursday, July 11th, 2024.

Jun

26

2024

Analyst's Journal

TD Bank’s New Small Business Cash Flow Tool Gives TD a Competitive Edge

By Julianna Kolb

This May, TD Bank released a comprehensive digital cash flow tool for small business customers...

Jun

19

2024

Analyst's Journal

Enhancing the Customer Experience in Banking Through Al Integration

By Megan Seitchik

Listen to learn how Bank of America’s highly regarded online platform, CashPro, is leveraging AI to improve the customer experience.

Jun

12

2024

Analyst's Journal

An Excellent Onboarding Experience Can Boost Small Business Delight and Drive Referrals

By Rachel Ness

A positive onboarding experience is critical in fostering long-term customer satisfaction and loyalty when...

Jun

5

2024

Analyst's Journal

Elevated Prices Continue to Cut into Business Profits

By Joel Mueller

Each quarter, Barlow Research conducts an Economic Pulse Study to understand small businesses ($100K-<$10MM...

May

29

2024

Analyst's Journal

Chase Continues to Help Small Business Customers Get Paid Faster with Digital Invoicing

By Adam Johnson

In today’s business environment, small businesses face the daunting and elusive challenge of managing their...

May

23

2024

Analyst's Journal

Navigating Middle Market Credit Demands

By Sarah Kietzman

Each year, Barlow Research reviews and identifies key drivers of overall bank satisfaction. This year...

May

15

2024

Analyst's Journal

TD Bank Holds the Top Barlow Research Small Business CAMELS™ Score for the Third Consecutive Year

By Sandy Hanson

In Barlow Research’s 2022-2023 data, large banks (assets >$50B) were identified as primary by 55% of the small business ($100K-<$10MM in sales) market...