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Recent Analyst's Journal Articles:

Mar

22

2023

Analyst's Journal

Opportunities Exist to Prove the Value Proposition of Digital Customer Support Features for Small Businesses

By Adam Johnson

Each year, one of the first (and most fundamental) aspects of analyzing the latest Digital...

For Access

Mar

15

2023

Analyst's Journal

Three Things to Keep in Mind as Businesses Seek Stability Following the Silicon Valley Bank Failure

By Joel Mueller

It has been many years since businesses had to consider the stability of their financial...

For Access

Mar

8

2023

Analyst's Journal

TD Bank Holds the Top Barlow Research Small Business CAMELS™ Score for the Second Consecutive Year

By Sandy Hanson

In Barlow Research’s 2021-2022 data, large banks (assets >$50B) were identified as primary by 53...

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Mar

1

2023

Analyst's Journal

American Express Rolls Out Account Aggregation to Power Cash Flow Insights for Small Businesses

By Youa Yang

The industry continues to work to solve for cash flow management -- a challenge for many...

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Feb

22

2023

Analyst's Journal

Middle Market Priorities and Preferences Regarding Their Account Officer: It Is All About the Value of the Customer’s Time

By Megan Seitchik

In the middle market (companies with $10MM -<$500MM in annual sales volume), Account Officers are...

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Feb

15

2023

Analyst's Journal

Service Responsiveness and Channel Satisfaction Lead to Lower Attrition Rates Among Small Businesses

By Rachel Ness

There are many pieces to developing strong banking relationships with small businesses ($100K-<$10MM in...

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Feb

8

2023

Analyst's Journal

The Fed’s Plan Is Working: Few Businesses Expect to Borrow in 2023

By Joel Mueller

In its eighth increase in under a year, the Federal Reserve announced it would raise...

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Feb

1

2023

Analyst's Journal

Contextualized Insights Are Already Showing Their Potential for Small Business Digital Banking Users

By Adam Johnson

Coming into the new year, Barlow's Digital Business Banking team is hard at work, analyzing...

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Jan

24

2023

Analyst's Journal

The Spread in Primary Bank Market Share Between the Top Three Small Business Banks Widened with Chase Still in the Lead

By Sandy Hanson

Each year at the close of our fourth quarter fielding, Barlow Research re-evaluates which...

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Jan

18

2023

Analyst's Journal

NorthOne Expands Its Repertoire by Launching Bill Pay On Their Mobile Business Banking Platform

By Julianna Kolb

New fintech entrants into the small business ($100K-<$10MM) digital banking world have captured the...

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