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Recent Analyst's Journal Articles:

May

23

2022

Analyst's Journal

Moving into the Future Means Re-Imagining the Business Customer Experience

By Barlow Research

Barlow Research held our annual Business Banking Conference virtually on May 16th and 17th. The...

May

18

2022

Analyst's Journal

The New Horizon in Business Banking is Filled with Opportunity

By Barlow Research

Barlow Research just held our annual Business Banking Conference virtually on May 16th and 17th...

May

11

2022

Analyst's Journal

NorthOne Provides a Standout Customer Support Experience for Digital Business Banking Customers

By Julianna Kolb

As digital banking continues to gain popularity and presence among business customers, Barlow Research has...

May

3

2022

Analyst's Journal

Branches Continue to Play an Important Role in Small Business Banking

By Christian Lucchesi

In recent years, the focus of the financial services industry has largely been on digital...

Apr

27

2022

Analyst's Journal

Businesses Struggle with Hiring: When “Less Is More” Means “Doing More with Less”

By Joel Mueller

Businesses continue to feel the effects of the great resignation. In March 2022, 431,000 jobs...

Apr

19

2022

Analyst's Journal

QR Codes Make Sending and Receiving Payments with Zelle Even Easier for Digital Business Banking Customers

By Adam Johnson

During this time of year at Barlow Research, we are working toward completing and publishing...

Apr

13

2022

Analyst's Journal

Middle Market Outlook: Potentially One Third of Businesses May Seek Additional Credit in 2022

By Donna Arce

On April 1st, Barlow Research released a podcast entitled “Middle Market: Economic Outlook and Sentiment...

Apr

6

2022

Analyst's Journal

TD Bank Crowned with Barlow Research’s Top Small Business CAMELS™ Score

By Sandy Hanson

In Barlow Research’s 2020-2021 data, large banks (assets >$50B) were identified as primary by 52...

Mar

30

2022

Analyst's Journal

Digital Business Banking Adoption Is Growing, but Personal Support Is Still Important

By Julianna Kolb

Attracted to its simplicity and efficiency, small businesses have been using digital banking for decades...

Mar

23

2022

Analyst's Journal

The Status of In-person Visits: Surprising Business Customers Is Better Than Disappointing Them

By Christian Lucchesi

When it comes to gauging the amount of personal attention needed to foster an exceptional...