Barlow Research takes an in-depth approach to evaluate digital payment acceptance methods for small businesses offered by leading banks and fintech providers.

Customer experience study that uncovers how four different accounting software solutions are catering to the needs of businesses.​

Ongoing tracking study originating at the beginning of the COVID-19 pandemic. Focused on business health, current challenges and banking needs.

Large quantitative study focused on remote relationship management and the future of branch usage.

Customer journey study highlighting the unique ways fintechs with DDAs have designed the digital account opening experience for small businesses.

A study provide insight into the digital lending application user experience for small business customers.

Quantitative study that measures the impact of increased rates on attrition, and highlights key industries to target for deposit acquisition. 

In-depth study focused on the small business digital account opening journey at top financial providers.

Strategizing for the future relies upon data, a lot of data. Fortunately, Barlow Research has you covered. We specialize in distilling our large library of voice of the business customer data into succinct trends we think are important to follow.

Developing and maintaining a quality brand requires targeted feedback from your addressable market. Barlow Research understands that a financial institution’s brand is not only a driver of loyalty but can be differentiating in the market.

Staying ahead of your clients’ product needs is paramount. Barlow Research helps our clients refine product strategies, determine areas for potential growth and stay ahead of emerging product trends.