The Next Normal: Engaging, Selling and Leading Remotely in Business Banking posted 12/07/2020







Featuring: Jack Hubbard, Chief Experience Officer, St. Meyer and Hubbard and Linda O’Connell, Barlow Research Associates, Inc.

We’re a few weeks away from bidding 2020 a fond farewell - and none too soon. Psychics, soothsayers and prognosticators are shining up their crystal balls for what’s next. One thing is certain; the approaches to client conversations, training and coaching are forever changed. Those business bankers who pivot effectively will thrive in this next normal. Join Jack Hubbard, a renowned financial industry expert, for this practical, fast-paced look at several key considerations needed to experience breakout results as our virtual environment continues into 2021. 

Jack will introduce:

  • Connecting 5Cs of trust-based selling to a virtual environment
  • Virtual Business Development with preparation, execution and follow up on the 12X8 screen
  • TeamBoarding resulting in a disciplined, remote welcoming process that maximizes the client experience

The presentation is designed for anyone involved in small business or middle market relationship management, sales management, marketing, market research, customer experience, business strategy, product management or line of business management.

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