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Aug
7
2019
Research Data
$600
3rd Quarter 2019 Economic Pulse Report
The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.
Aug
2
2019
Podcast
$325
Leveraging Technology to Enhance the Customer Experience: KeyBank's Success with Small Business Wellness Review
Join Barlow Research as we hear about how KeyBank’s Small Business Wellness Review has transformed their customer conversations at the branch.
Jul
12
2019
Podcast
$325
Is Your Small Business Footprint Under Attack?
Media headlines abound lately about large banks expanding branch presences in different areas across the country. While many banks are focused on the digital transformation and some are even going branchless, why is now a time to expand physical locations?
Jun
7
2019
Podcast
$325
Trendspotting 2019: Eight Numbers Shaping Business Banking
The Trendspotting presentation is an annual staple at the Barlow Research Business Banking Conference, and we’re happy to share this presentation with those who were not able to attend this year’s event in Chicago. In this webcast, Barlow Research will explore the business banking trends that we believe will impact the industry, including...
May
23
2019
Podcast
Complimentary
2nd Quarter 2019 Economic Pulse Update
Enjoy a complimentary podcast from Barlow Research each quarter covering the latest results of our ongoing Economic Pulse Survey. Find out how business leaders view the state of the economy and their business, as well as their future outlook.
May
10
2019
Research Data
$600
2nd Quarter 2019 Economic Pulse Report
The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.
May
3
2019
Podcast
$325
Live Panel Discussion: The Middle Market Banking Credit Experience
Credit is very important in the middle market banking segment. The majority of middle market companies (companies $10MM-<$500MM in annual revenues) are borrowers. However, when asked if their primary bank effectively meets their credit needs, large banks receive lower ratings compared to medium and small banks. In addition, customers in the middle market banking segment report that the average loan approval time takes longer than they prefer. Join Barlow Research on May 3rd for a live panel discussion with middle market companies about their decision to borrow and their credit application journey. Gather key take-aways from these panelists' recent experiences with applying for credit.
Apr
5
2019
Podcast
Complimentary
Announcing the 2019 Monarch Innovation Award Winners
Come and join us for the exciting announcements of the 2019 Monarch Innovation Award Winners. Audience members get a first hand look at this year's winning innovations, the problems solved, benefits to the bank and to the business customer. This podcast is a great opportunity to celebrate current innovations in business banking. Please join us for a thought-provoking session about the latest trends and innovation in business banking!
Mar
20
2019
Podcast
Complimentary
Sponsored podcast: Why Digital-Only Business Lending Strategies Fall Short in Delivering Growth
Top relationship banks are integrating the speed and efficiency gains of digital lending with technology that empowers their bankers to identify quality businesses, close loans in new ways, and go beyond the loan transaction to gather deposits and expand share-of-wallet. The result of this strategy not only generates meaningful business portfolio growth, it reimagines the customer experience: one that delivers speed and simplicity, omni-channel choice and consistency, and a level of proactive and informed service that breeds long-term loyalty.
Mar
1
2019
Podcast
$325
Advancing Mobile Banking for Businesses into 2019 and Beyond
It’s 2019 and the digital transformation initiatives are in full force. At the top of the list of digital initiatives is bringing more advanced functionality to mobile banking. In its infancy, mobile banking had only a few core functionalities such as viewing account balances and transferring money to internal accounts. Today, mobile banking for businesses, particularly small businesses, has expanded far beyond what we could have ever imagined 10 years ago.
Feb
7
2019
Research Data
$600
1st Quarter 2019 Economic Pulse Report
The Barlow Research Economic Pulse Survey is an invitation-only economic survey administered online or via fax, fielded for two weeks during the first month of each quarter. A stratified sample based on four US regions and nine sales volume categories is used. The results are weighted by regions and sales volume categories using the most current business population counts.
Feb
1
2019
Podcast
$325
Do Small Businesses Need More Than Traditional Banking Services?
Small businesses ($100K-<$10MM in sales) use eight financial products on average, with the majority of these used with their primary bank. These products tend to be the traditional cash management and deposit services. We see low current usage, and low future likelihood to use, of some of the electronic payments and services. Also, very few small businesses purchased new financial services from any institution in the last year.
Jan
11
2019
Podcast
$325
Account Officer Management: Identifying Strengths and Collecting Actionable Customer Feedback
The Account Officer is the center of the middle market relationship. The Account Officer navigates the bank on behalf of the customer and empowers a team within the bank to effectively service the customer. Undoubtedly, some Account Officers are stronger than others in their role and the key is to identify strengths and effective work practices and emulate them throughout your organization.
Dec
7
2018
Podcast
Complimentary
Evolving Challenges and Competition for Small Business Banking
New challengers entering the financial services market increasingly present a threat to the relationship commercial banks have with small businesses. More importantly, these new challengers are more sophisticated than the early disruptors of the past. "Challengers" are vested in being digital, transparent and nimble. As more of these new entrants develop financial products and services for business customers, status quo strategies will no longer suffice for commercial banks.
Nov
9
2018
Podcast
Complimentary
4th Quarter 2018 Economic Pulse Update
Enjoy a complimentary podcast from Barlow Research each quarter covering the latest results of our ongoing Economic Pulse Survey. Find out how business leaders view the state of the economy and their business, as well as their future outlook.