Home
+ Contact Us
• Email: insights@barlowresearch.com
• Phone: 763.253.1800
• Address: 917 Lilac Drive N.Minneapolis, MN 55422
+ Services
Overview
Program Overview
For over 20 years, Barlow Research has conducted an ongoing quarterly survey of companies with $100K-<$10MM in annual sales revenue to evaluate the holistic banking relationship these companies have with their primary bank.
Highlights
Important Program Highlights
Primary Bank Market Share
NPS, Satisfaction & Attrition
Product Use and Share of Wallet
Service Experience Times
Deliverables
Our Deliverables
We take pride in our work. This means producing accurate, insightful and beautiful deliverables.
41
%of small businesses anticipate an ownership change in the next five years
66
%of small businesses bank contacts are through a digital channel
53
%of small businesses use a large bank as their primary financial institution
How we do it
Methodology
Our time-tested methodology has allowed us to produce an expansive data library, long trend lines and actionable insights on small business banking trends.
Our Small Business Banking Program collects data from companies with $100K-<$10MM in annual sales revenue. Small businesses are surveyed on a quarterly basis, collecting data from approximately 7,000 participants each year. Our data is weighted by geography and sales size to reflect the true size of the small business market.
Director
Meet our Small Business Program Director
Sandy Hanson
Managing Partner, Treasurer
Samples
Sample Content Derived From our Small Business Banking Program
Flash Panels
Our most popular custom research solution allows our clients to quickly access financial decision makers. These studies can be both quantitative or qualitative, making them a versatile way to execute market research studies when timelines are condensed.