Who We Are
THE INDUSTRY'S MOST RELIABLE RESEARCHERS
Since 1980, Barlow Research Associates, Inc. has been dedicated to providing in-depth market research for the commercial Financial Services sector. With a 90% client retention rate and enduring relationships with some of the largest financial institutions in the United States, Barlow has a finger on the pulse of the industry—and its customers.
Using a tailored approach, we'll leverage our expertise to help you understand your customers better with:
- Customized research to answer your most important questions
- Membership-based programs and database tools that keep you on top of the current research, trends, and issues
- Data-driven strategic insights to put analysis into action
- Industry-wide conferences to introduce solutions and expand brand awareness
- Weekly newsletters featuring informative Analyst Journal articles
1Q2020 Trending Briefs completed
Independence Day: Barlow Research Offices Closed
2Q2020 Small Business, Middle Market, & Digital Business Banking snapshots posted
11:00 am Central - First Friday Webcast
Register to attend Barlow Research's June 2020 First Friday Webcast! Friday, June 5, 2020 at Noon Eastern, 11 am Central, 9 am Pacific
NEW Competitive Intelligence Initiative from Barlow's CX Lab! Testing the actual customer experience of sole proprietors and multi-owner firms applying for a new business checking account online at seven institutions.
For more information:
New! How does your solution compare? Follow the small business new customer journey through the Merchant Services application process at 11 providers. Understand the customer experience at three top banks.
Learn factors that influence provider selection.
Contact us to learn more.
Analyst's Journal - May 27, 2020
It’s been over five months since the first confirmed case of COVID-19, three months...
Are You a Survey Respondent?
Thanks for taking the time to find us. As business banking researchers, we highly value your thoughts and opinions about what banks are getting right—and help them find opportunities for improvement. With your help we can educate banks about the evolving needs of customers like you.
How did you get my name?
If you received a Barlow Research questionnaire for a proprietary study (a bank logo appears on either the survey or the cover letter), then your name was received in a list of customers from your bank. If you received a questionnaire for a syndicated nationwide study (no bank logos anywhere), we received your name in a list purchased from Dun & Bradstreet Corporation.
Will my name ever be sold or redistributed?