Who We Are

THE INDUSTRY'S MOST RELIABLE RESEARCHERS

Since 1980, Barlow Research Associates, Inc. has been dedicated to providing in-depth market research for the commercial Financial Services sector. With a 90% client retention rate and enduring relationships with some of the largest financial institutions in the United States, Barlow has a finger on the pulse of the industry—and its customers.

Using a tailored approach, we'll leverage our expertise to help you understand your customers better with:

  • Customized research to answer your most important questions
  • Membership-based programs and database tools that keep you on top of the current research, trends, and issues
  • Data-driven strategic insights to put analysis into action
  • Industry-wide conferences to introduce solutions and expand brand awareness
  • Weekly newsletters featuring informative Analyst Journal articles

40

Years of Insights

100k+

Survey
Respondents

1,000+

Research Projects
Conducted

900+

Analyst's Journals
Published

10,000+

Analyst's Journals
Annual Readership

Upcoming Events

Nov

10

Research Released

3Q2020 Trending Briefs completed

Nov

26

Holiday

Thanksgiving Day: Barlow Research Offices Closed

Dec

4

Web Conference

11:00 am Central - First Friday Webcast

Dec

25

Holiday

Christmas Day: Barlow Research Offices Closed

Featured Content

First Friday Webcast: Small Business Panel Discussion: The Appeal of Integrated Digital Banking Cash Flow Tools

Register to attend Barlow Research's November 2020 First Friday Webcast! Friday, November 6, 2020 at Noon Eastern, 11 am Central, 9 am Pacific

2020 Digital Account Opening Study

NEW Competitive Intelligence Initiative from Barlow's CX Lab! Testing the actual customer experience of sole proprietors and multi-owner firms applying for a new business checking account online at seven institutions.
For more information:

Business Banking: Relationship Management in a Digital World

Barlow Research & Boston Consulting Group (BCG) have partnered to identify the implications of forced digital business banking adoption and define what remote/digital relationship management servicing strategies will work for businesses.

Analyst's Journal - Oct 21, 2020

Bank of America Leads the Pack as Small Businesses Turn to Mobile Check Deposits

As branch lobbies closed around the country in response to the COVID-19 pandemic, it...

Are You a Survey Respondent?

Thanks for taking the time to find us. As business banking researchers, we highly value your thoughts and opinions about what banks are getting right—and help them find opportunities for improvement. With your help we can educate banks about the evolving needs of customers like you.