COVID-19:LEADING BUSINESS BANKING CUSTOMERS TO RECOVERY
During these unprecedented times, Barlow Research will continue to provide information from the voice of the business customer to assist in navigating the best path forward through our ongoing research series.
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Since 1980, Barlow Research Associates, Inc. has been dedicated to providing in-depth market research for the commercial Financial Services sector. With a 90% client retention rate and enduring relationships with some of the largest financial institutions in the United States, Barlow has a finger on the pulse of the industry—and its customers.
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77% of small businesses’ sales have been negatively impacted by COVID-19
Featured Content
Register to attend Barlow Research's November 2020 First Friday Webcast! Friday, November 6, 2020 at Noon Eastern, 11 am Central, 9 am Pacific
2020 Digital Account Opening Study
NEW Competitive Intelligence Initiative from Barlow's CX Lab! Testing the actual customer experience of sole proprietors and multi-owner firms applying for a new business checking account online at seven institutions.
For more information:
Business Banking: Relationship Management in a Digital World
Barlow Research & Boston Consulting Group (BCG) have partnered to identify the implications of forced digital business banking adoption and define what remote/digital relationship management servicing strategies will work for businesses.
Analyst's Journal - Oct 21, 2020
Bank of America Leads the Pack as Small Businesses Turn to Mobile Check Deposits
As branch lobbies closed around the country in response to the COVID-19 pandemic, it...
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