COVID-19:LEADING BUSINESS BANKING CUSTOMERS TO RECOVERY
During these unprecedented times, Barlow Research will continue to provide information from the voice of the business customer to assist in navigating the best path forward through our ongoing research series.
Who We Are
THE INDUSTRY'S MOST RELIABLE RESEARCHERS
Since 1980, Barlow Research Associates, Inc. has been dedicated to providing in-depth market research for the commercial Financial Services sector. With a 90% client retention rate and enduring relationships with some of the largest financial institutions in the United States, Barlow has a finger on the pulse of the industry—and its customers.
Using a tailored approach, we'll leverage our expertise to help you understand your customers better with:
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1,000+
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Analyst's Journals
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Upcoming Events
Jun
3
Research Released
1Q2020 Trending Briefs completed
Jun
5
Jul
3
Holiday
Independence Day: Barlow Research Offices Closed
Jul
3
Research Released
2Q2020 Small Business, Middle Market, & Digital Business Banking snapshots posted
Jul
10
Web Conference
11:00 am Central - First Friday Webcast
Podcasts
Mar
6
60% of small businesses expect modest or dramatic growth over the next 5 years.
Featured Content
Register to attend Barlow Research's June 2020 First Friday Webcast! Friday, June 5, 2020 at Noon Eastern, 11 am Central, 9 am Pacific
2020 Digital Account Opening Study
NEW Competitive Intelligence Initiative from Barlow's CX Lab! Testing the actual customer experience of sole proprietors and multi-owner firms applying for a new business checking account online at seven institutions.
For more information:
Small Business Merchant Services Study!
New! How does your solution compare? Follow the small business new customer journey through the Merchant Services application process at 11 providers. Understand the customer experience at three top banks.
Learn factors that influence provider selection.
Contact us to learn more.
Analyst's Journal - May 27, 2020
PPP Loan Execution Contributed to Strengthening or Weakening Business Relationships
It’s been over five months since the first confirmed case of COVID-19, three months...
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